We are pleased to advise that we are able to carry out viewings whilst also adhering to the current government guidelines – see our covid policy.

If you would like to arrange a viewing of one of our properties available to let please complete an online enquiry form. We know your time is precious so we want to make sure it’s a match for you before you view it. Please also take the opportunity to check out the virtual tour if one is available on the property and have a walk around the neighbourhood using street view.

Just a quick reminder of viewings etiquette at present – please ensure when attending your appointment to follow the below guidelines;

  • Wear face coverings
  • Sanitise/wash hands prior to entry and limit touch points as much as possible
  • A maximum of two adults attending the viewing
  • No more than one household viewing at any one time
  • No children are allowed into the property, or if unavoidable they are accompanied by an adult at all times and limited surface contact adhered to
  • Maintaining social distancing

Viewings are booked with 15 minute windows and should you arrive whilst another viewing is taking place we ask that you wait outside the property whilst we complete the previous appointment. Our team will let you know when it’s your turn to enter the property and guide you around. We are grateful for your patience.

The staff have conducted a risk assessment at the property before the viewings commence but if you think your personal circumstances mean you need extra assistance with accessibility to be able to view the property safely please let us know in advance so we can do our best to accommodate you on the day.

When you arrive at your appointment we will ask you your name and may also ask for ID, this information must match our system and unfortunately for security and the safety of our staff if it does not match then it is our company policy to reserve the right to refuse entry. We hope you understand the need for this and ask that you contact the office to register your details officially and rebook the appointment.

As we are extremely proud of all our properties and know that this may very well be your home one day we want to make sure the property is kept in good condition so we ask that you wear the overshoes provided or remove your shoes.

We do ask that you ensure that any children accompanying you at the property be kept with you at all times.
When viewing a property with us, you may be seeing it whilst it is still occupied by either the landlord or the previous tenant and so please confirm with the office exactly what will be available in the let so you are not expecting certain items to remain at the property. Not all property if advertised as unfurnished will have the curtains or light fittings you have seen for example. Appliances, with the exception of the cooker, are also usually not included in an unfurnished let so enquire further if you are unsure.

We recommend that you know what to expect when renting and what is expected of youThe Government has outlined the details of your legal rights as a Tenant in the How To Rent Guide, which can be downloaded here – we recommend you read this before starting your journey with us so you understand your responsibilities as a tenant.

At Little Mansions we aim to ensure the highest standards and closely follow the code of practice of The Property Ombudsman – if you want more information on this please click here.

 

So you viewed the property and you love it – what’s the next step?

If you want to proceed with an application then let us know at the office and we will inform the landlord of your interest using your prequalification information. Please make sure that we have been given all the information we need here before proceeding to the next stage. To make sure you understand the process of letting and your rights as a tenant, please read the current How To Rent Guide. If you are accepted in principle subject to credit checks and contract then we will ask for a holding deposit which will be calculated as one week of rent. Terms and conditions apply when dealing with this holding deposit and we will notify you of these before proceeding with the references.

The formal references will be completed by a professional referencing company who will contact you once you have completed the online application. Anyone living at the property above the age of 18 or Guarantors must all complete an online application.

After the reference are complete we will then notify you and set a firm date for you to come and collect keys.

On The Day of Your Move!

Paperwork will have been sent well in advance by DocuSign for electronic signatures and we will expect all of these essential documents to be read and signed prior to the key release by all named parties. The Guarantor agreement is one that needs a wet signature and witness so make sure this is arranged before the big day!

The remaining payment will be processed by Bacs transfer to us or can be paid on the day by debit card. The balance will usually be the remaining rent due and a deposit equal to five weeks rent. See Tenant fees for information on the payments you may be required to make.

When you come to collect your keys we will complete the Right to Rent checks (this needs to be for every individual living at the property above the age of 18, named tenant or not, so if only one person is attending for key collection please make arrangements to visit us before) these checks are a legal requirement and only the approved documents can be used in evidence. Please check here to check what you need.

When you have collected the keys we will notify the water, council, electric and gas (if applicable) that you are the new occupant for the property. We will let them know the meter reading on the ingoing inventory which should be an accurate reading and then you will be contacted by them to start making your utility payments. If you are a single occupant you may be able to apply for discounts with the council so make sure you get in touch!